Website Privacy Policy

At Lovely Graves Ltd we are committed to protecting and respecting your privacy. This policy outlines details of the information that we collect, store and process, and the measures we take to protect and safeguard this information.

Who are we?
Lovely Graves Ltd is a limited company registered in the UK, trading as Lovely Graves. (Company number [insert company registration number]) with registered address [insert registered business address]. For the purposes of this privacy policy Lovely Graves Ltd is the ‘Data Controller’ and assumes that role under UK and European Law. Lovely Graves Ltd is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. Our processing basis for this communication is consent, which you will be requested for at the time you submit the forms on our website:
Information you provide through the website: If you fill in our contact form, you provide us with some details: First Name (required) Last Name (required) Email address (required) WhatsApp / Phone number (optional) Message (required).

Your email address and whatsapp / phone number will be used to contact you (by Lovely Graves Ltd only) to directly answer your general enquiry. Our processing basis for this communication is consent, which you will be requested for at the time you submit the form.
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‍How long do we hold data for?

Lovely Graves Ltd only retain data for as long as it is strictly required. This means data that you provide through the general contact form is held for no more than 24 months. After this time all stored data will be removed from our live systems in accordance with our data policy.
Lovely Graves Ltd only retain data for as long as it is strictly required. This means data that you provided through the contact forms will be held for as long as you want to be contacted about our products and services. If you opt out of communications your data will be held for 12 months and then deleted.

Who has access to your data?

We won’t share or sell your information or allow the use of your information for marketing from third parties, however we may share relevant information with our suppliers to help us deliver our services to you.
Lovely Graves Ltd will not sell or rent your information to third parties, and we do not share information for marketing purposes with any third parties

Lovely Graves Ltd may share data with 3rd party suppliers working on our behalf - this includes contractors, agents and other subcontractors who work for Lovely Graves Ltd to provide services and complete tasks for the delivery of our service. Where such a relationship is in place there are contractual safeguards in place to protect your information. Lovely Graves Ltd will only share data that is relevant to the tasks being completed and to the delivery of service to you, and where possible the data will be anonymised. None of these organisations and individuals are permitted to use the data for any other purpose.
At any time you will be free to remove consent by contacting us at paul@lovelygraves.com.

How will we keep your data secure?

All of our services run over HTTPS using TLS ensuring data transmitted between the application/website and our servers is secure. We take lengths to ensure that the network environment in which the application/website is hosted is kept secure by following best practices and ensuring that security updates are applied in a timely fashion.

How do we support your rights?

We will not contact you for marketing purposes by email unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email:  paul@lovelygraves.com.
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at paul@lovelygraves.com
You have the right to ask for a copy of the information  Lovely Graves Ltd holds about you. We will provide any information free of charge, please email  paul@lovelygraves.com with a copy of a valid ID (passport or driving license).

Right to remove consent

Where we rely upon your consent to perform data processing we allow you to revoke the previously granted consent by contacting us at  paul@lovelygraves.com whereupon we will comply with your request.

Review of Policy

We regularly review our policies - the last review of this policy was undertaken in October 2024.

Contact Us We can be reached with any inquiries by email: paul@lovelygraves.com